ADHD ONLINE, LLC d/b/a Mentavi Health
Last updated December 22, 2022 Effective June 15, 2018
Information Collected By ADO Medical PC and Mentavi Health (“ADO”) ADHD ONLINE, LLC d/b/a Mentavi Health
Last updated December 22, 2022
Effective June 15, 2018
Information Collected By ADO Medical PC and Mentavi Health (“ADO”)
When you interact with ADO through its website(s), we may collect information from you, as further described below. As part of the operation of the ADO main website, we gather certain types of information from users. Since your privacy is important to us, we would like to explain the types of information we gather, what we do with said information, and how to correct or change the information.
Information You Provide: We collect two main types of information from users:
First, your personal contact information is voluntarily provided when you register for our services. This may include but is not limited to personal data such as name, zip code, email address, mailing address, and demographic information. Second, your protected health information (PHI). This could include the information you complete via our online comprehensive mental health assessment, as well as a copy of any of your health records and/or other health information that ADO might request from you for use in an ADHD assessment and/or diagnosis. All such PHI is handled according to all applicable ethical and legal requirements, including state and federal laws and regulations..
Automatic collection – When you interact with us through one of our websites, we receive and store certain information on usage patterns. We may store such information, or such information may be included in databases owned and maintained by affiliates, agents, or service providers. ADO may use such information and pool it with other information to track, for example, the total number of visitors to our site.
Aggregated information – Aggregated information, such as which pages users visit, is collected through various means. One of these ways is through an IP address, a number that is automatically assigned to your computer whenever you access the Internet. Web servers, the computers that “serve up” Web pages, automatically identify your computer by its IP address. When you make a request from the ADO website, our servers log your IP address. ADO logs IP addresses for the purposes of system administration only. In an ongoing effort to better understand and serve the users of our websites, we may conduct research on our user demographics, interests, and behavior based on the information collected. This research may be compiled and analyzed on an aggregate, anonymized basis, and we may share this aggregate data with our affiliates, agents, and partners. We may also disclose aggregated user statistics to describe our mission, products, events, and services to current and prospective clients, and to other third parties for other lawful purposes.
Where information is processed. ADO is based in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S.
Disclosure of your information. ADO does not sell your information. We consider this information to be a vital part of our relationship with you.
There are, however, certain circumstances in which we may share your information with certain third parties, as set forth below:
Consent: We may transfer your information with your consent.
Agents, Consultants and Related Third Parties: Like many organizations, we sometimes hire other companies or individuals to perform certain mission-related functions. Examples of such functions include mailing information, maintaining databases, and processing payments.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of ADO or its affiliates, (iii) protect the personal safety of users of our websites or the public, or (iv) protect against legal liability.
Aggregated or Non-identifiable Data: We may also share aggregated or non-personally identifiable information with our partners or other third parties for business purposes.
Children. ADO does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian of a child under the age of 18 and believe he or she has disclosed personal information to us please contact us via the contact form on our website. ADO will not knowingly engage in processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.
Data retention. We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and mission continuity purposes for additional time.
Security. ADO understands the need for user privacy and access to user data is strictly limited and can only be accessed by specific individuals who have the necessary credentials and qualifications. We take reasonable steps to protect the information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information via the Internet.
Your data rights. You can unsubscribe from certain emails by clicking the “unsubscribe” link they contain. You can opt out from certain cookie-related processing by changing the proper settings in your browser.
How do I correct, update, amend, or delete the personal data you have about me? You may request other modifications from us via email by accessing our website.